Business today is all about keeping customers

Here at Retail insight we are passionate about good customer service and are proven experts in creating real sales improvement for clients in the retailing, catering and leisure sectors.

We will identity sales opportunities for your business, reveal why customers are not returning or recommending you, score your performance against that of competitors, assess your team's service levels and analyse operational efficiency.

customer survey, are your customers happy?

In practical terms we do this through a combination of mystery shopping, customer satisfaction surveys and sales improvement consultancy.

Working with you and your team we will deliver a customised Retail Insight programme for your business - a practical, realistic, measurable action plan that will:

  • grow repeat business
  • motivate staff
  • increase average spend
  • improve efficiency
  • reduce stock losses
  • improve stock turn
  • measure sales performance
  • increase productivity
  • raise customer service levels

Our expertise covers a wide range of key retail areas such as sales skills, store layout, merchandising, stock control, motivation, risk assessment, security issues as well as health and safety laws.


So why not contact us today on

01727 875331

for your FREE consultation

It may be the best investment you ever make.

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